Privacy Policy
Effective Date: [12, 01, 2025]
Rekarro ("we", "our", "us") operates www.rekarro.com and the Rekarro application and services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information.
Information We Collect
Information you provide
Contact information (name, email, company) when you fill out forms or contact us
Account information if you create an account (name, email, password or auth credentials)
Billing details such as billing contact information and transaction records
Support communications
Information collected automatically
Usage data (pages visited, features used, time on page, referring URLs)
Device and browser data (IP address, device type, browser type, operating system)
Log data for security and troubleshooting
Cookies and analytics
We use cookies and similar technologies. We use Google Analytics to understand how visitors use the Site and improve it.
How We Use Information
We use information to:
Provide and operate the Service
Create and manage accounts and access
Process subscriptions, payments, and related communications
Respond to inquiries and provide support
Improve the Site and Service
Send service-related and marketing communications (you can opt out of marketing)
Prevent fraud, enforce our terms, and comply with legal obligations
Payments
Payments are processed by third-party payment processors, including Stripe and Peach Payments. We do not store full card details. These providers process payment information under their own privacy policies.
How We Share Information
We do not sell your personal information. We may share data with:
Service providers (hosting, analytics, email delivery)
Payment processors (Stripe, Peach Payments)
Legal authorities if required by law
Successors in the event of a merger, acquisition, or sale of assets
Email Communications
We use Resend to send transactional emails (e.g., verification, invoices, service notices) and, if you opt in, marketing messages. You can unsubscribe from marketing emails at any time.
Data Retention
We retain personal data only as long as needed for the purposes described in this policy, and as required by law. Account and billing records may be retained for compliance and audit purposes.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.
International Transfers
Your information may be processed in countries other than your own, including where our service providers are located. We take steps to protect your data when transferring it internationally.
Your Rights (South Africa and UAE/Dubai)
Depending on applicable law, you may have rights to access, correct, delete, or object to processing of your personal information. To exercise these rights, contact us at the email below.
Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this policy from time to time. The latest version will be posted on this page with a new effective date.
Contact Us
Email: privacy@rekarro.com
